highlandsquare.ca » Guest Services

Guest Services

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Fax: 902-755-4039


689 Westville Rd.
New Glasgow, NS
B2H 2J6

opening hours

Mon:9:30 am - 9:00 pm
Tue:9:30 am - 9:00 pm
Wed:9:30 am - 9:00 pm
Thu:9:30 am - 9:00 pm
Fri:9:30 am - 9:00 pm
Sat:9:30 am - 9:00 pm
Sun:12:00 pm - 5:00 pm

Mall Administration Office Hours

The mall administration office is open 9 am to 5 pm, Monday to Friday. The administration office is always ready to assist customers, page a lost family member, answer any questions, and give directions.

After mall office hours our maintenance or security staff would be happy to assist you at the following phone numbers:

Mall Security: 759-1379
Mall Maintenance: 759-3765

Gift Certificates

Highland Square Gift Certificate! Whether it’s a birthday, Christmas, or a corporate incentive, Highland Square Mall gift certificates are sure to please even those hard-to-buy-for. Gift certificates are available through the administration office in $5, $10, $20 and $25 denominations, and can be paid by cash, credit or debit card. The administration office is open Monday – Friday, 9am – 5pm.


Highland Square aims to ensure every patron enjoys their shopping experience. Wheelchairs are available on a complimentary basis, and are available through our administration office or after office hours through our security or maintenance staff. Each mall entrance is wheelchair accessible.

Community Services

Non-profit and Community groups are encouraged to use selected areas throughout the mall for displays or ticket sales. For more information, please phone 752-1722.

Bank Machine

For customer service, a TD bank machine (ATM) is available at the west mall entrance near Aliant. Third party ATMs are also located at Highland News just off centre court and Tartan Blade at the mall's east entrance

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